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Starling Two-Factor Authentication Product Notification

Discontinued Support

Discontinued Support

Starling Two-Factor Authentication

Thank you for your continued support of Quest solutions. This is your official notice that our Starling Two-Factor Authentication service will reach end of support on November 1, 2021. After this date, One Identity technical support and the Starling Two-Factor Authentication service will no longer be available for this product.

What you need to know:

  • From November 1, 2020 renewals and sales of Starling Two-Factor Authentication will stop. A year later, November 1, 2021, the Starling Two-Factor Authentication service and technical support will stop.
  • All current Starling Two-Factor Authentication customers will enjoy a complimentary extension to their subscription until November 1, 2021. This extension is automatic and free of charge.

Two-factor authentication features offered as part of the One Identity Hybrid Subscription are not affect by this notification.

Your Quest sales representative is available to discuss any specific questions you have regarding the retirement of Starling Two-Factor Authentication service. If you need assistance in locating your sales representative, please visit the Contact Us page.

We are committed to providing you with world class support while handling your ongoing product and services needs. Be sure to check out the Starling Two-Factor Authentication Product Support page to find solution articles, tips and tricks, tutorials, documentation, notifications, life cycle tables, training, and a product user forum.