Chat now with support
Chat with Support
Self Service Tools
Knowledge Base
My Account
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
RSS Feed
Support Essentials
Awards and Testimonials
License Agreement
Support Guide

ONELOGIN Product Notification

Return
Critical Alerts
Dear OneLogin Administrator, 
 
We are extremely excited to announce that we completed the long-awaited migration of our EU Event Data to Aurora.   
 
Please note that due to this migration, event data older than 18 months has been archived and is no longer accessible via the OneLogin Admin UI or the Events API. 
 
If you require this archived content, the data can be retrieved by emailing OneLoginEventData@oneidentity.com. This option will be available to all customers through September 2024. 
 
From October 2024 onward, a data retention policy of 18 months will be applied. Events older than 18 months will be purged and will no longer be available.