TPAM Product Notification

Self Service Tools
Knowledge Base
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
Support Essentials
Awards and Testimonials
License Agreement
Support Guide
Return
Product Release

eDMZ Security is now part of Quest Software’s Identity and Access Management offering. The PAR and eGuardPost solutions are being renamed and rebranded as Quest products.

We are very excited to announce the following name changes and features will be available in the 2.4 version release in early June 2011:

Product Name Changes:

  • Quest One Privileged Password Manager (formerly PAR)
  • Quest One Privileged Session Manager (formerly eGuardPost)
  • Quest One Privileged Command Manager (formerly Privileged Command Management)

What’s New in version 2.4:

  • Added Account level permissions
  • Product name change and Quest rebrand
  • Added ability to create reason codes for users to choose from when submitting password, session or file request
  • Added two new global settings to control whether Reason Codes are required, mandatory or optional for requests and ISA retrievals
  • Added two new global settings to control whether or not a Detailed Request Reason is required, mandatory or optional for requests and ISA retrievals
  • Added reason codes to Password Release Request, Password Release Activity, File Release Activity, PSM Session Request, and PSM Session Activity Reports and Password Release Data Extract
  • Added workflow integration with Web Service based Ticket Systems
  • Collections can now also include Accounts and Files
  • Batch Update Permissions has been modified to include updating permissions for Account and File level permissions
  • Added “Access Policies” to replace PAR and eGP roles, which allows more granularity when assigning permissions
  • Added a new Global Setting that allows the default Global Groups to be ignored when determining permissions
  • Merged all the online Entitlement Reports into one User Entitlement Report, with more filter parameters.
  • Added ability to export Test Agent, Change Agent, Test, and Change Logs to an excel or csv file.

We consider our customers critical in making Quest One the preferred standard for Identity and Access Management (IAM). Quest is committed to listening to your feedback while we aggressively continue to enhance and expand our IAM features and functionalities.

We have also transitioned the support of eDMZ to the Quest Software global support organization servicing customers worldwide, effective as of May 3, 2011.

All customers under a current support agreement should have received information about how to use Quest Software’s Support Services including details on logging into our SupportLink website where you can search our Knowledge Base as well as open and manage support cases online. For those of you familiar with the eDMZ HQ portal, this remains intact and you are able to perform the same self-service tasks such as downloading patches and obtaining licenses.

We would like to take this opportunity to reassure all existing eDMZ customers that Quest will continue and enhance the solutions and services being provided. Please do not hesitate to contact me or your local account manager should you have any questions on the above, and look out for more information from us soon.

Thank you,

Jason Fehrenbach, Product Manager, Quest Software

Jason.Fehrenbach@quest.com