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Privileged Password Manager Product Notification

Product Release

Dear TPAM Customer:

TPAM 2.5 will be generally available (GA) shortly and we want to provide you with some important information regarding this new release. Version 2.5 of Privileged Password Manager (PPM) and Privileged Session Manager (PSM) include many exciting new features. There are three major areas of focus for this release including:

  • High Availability
  • Account Auto Discovery
  • Session Management

TPAM version 2.5 will run on a new operating system, Windows 2008, and it will not be possible to do an in place upgrade of a stand-alone, a primary or a replica appliance to version 2.5. Therefore upgrading from version 2.4 to version 2.5 requires careful planning and consideration. At a high-level, the process for upgrading will include receiving additional appliances from Quest that already have TPAM version 2.5 installed. Once you are in receipt of the new appliance a backup is taken from the existing 2.4 appliance(s) and the data is restored to the new 2.5 appliance(s).

There will be two options available for the upgrade of the appliance which are outlined below:

  • Hardware refresh: Brand new hardware is purchased at a special upgrade-only price and includes additional memory to take advantage of the new 64-bit operating system.
  • Like-kind: A like-kind, new or refurbished appliance(s) is provided to replace the existing appliance(s) in your environment at no cost. With this option, your previously purchased appliance(s) are returned to Quest when the upgrade to version 2.5 is complete.

For more information about the 2.5 new features, upgrade process, and available options please view the Release Datasheet. In addition there has been a knowledge base solution 101224 created with answers to some frequently asked questions. If you have questions or would like to get started with the upgrade process, please contact your sales representative. If you are not sure who your representative is please call sales at 800-306-9329 or e-mail us at If you are located outside North America, you can find your local office here and we will be happy to assist you.

Thank you for being a valued TPAM customer,

The Product Management Team