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Título
How to: Run Direct Reports to show Manager details -
Descrição
When creating a new Entitlement Profile to display Direct Reports of a user (where that user is a primary or secondary owner of another user object), if the user is set as a Manager (primary owner) of another user object, that user will not be displayed as a Direct Report in the entitlement profile. However if the managing user is set as a secondary owner of another user object, that user will be displayed as a Direct Report in the entitlement profile. -
Resolução
Steps to create a custom Entitlement Profile that will allow for displaying the Direct Reports of a user object:
Results:
Note: The links displayed in the Direct Reports when expanded can be clicked on to open the properties of each user object.