The "Upgrade Configuration" wizard shown during an Active Roles upgrade never completes (4369511)

The "Upgrade Configuration" wizard shown during an Active Roles upgrade never completes

When performing an Active Roles installation or upgrade, the "Upgrade Configuration" wizard never completes during the "Waiting for Service to get ready" stage

The "Upgrade Configuration" wizard has no insight into the Active Roles Administration Service startup operation. If a critical error is encountered while starting the service, the wizard will never complete.

This issue is being tracked as Enhancement ID 389369.

WORKAROUND

Checking the Active Roles Admin Service Event Viewer logs for any critical issues that might be encountered while starting the Active Roles Administration Service.


STATUS

An Enhancement Request has been created to integrate this functionality into Active Roles.

Product Management will evaluate the request and this feature may become available in a future release of the product.

There are no guarantees that this specific enhancement request will be implemented in a future release. For more information regarding our Enhancement Request policy, refer to our Global Support Guide on the Support Portal at: https://support.oneidentity.com/essentials/support-guide/

389369