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Título
Error message when trying to update Service account password in Defender Management Portal "User credentials are not correct" -
Descrição
The following error message appears when trying to update the service account password in the Defender Management portal configuration screen:"User credentials are not correct"This type of message is also shown in the Defender Management portal trace:--------------------------ERROR 2022-07-01 10:47:28,168 4706715ms [69] HomeController LoginInternal - Failed to log in service account, user account will be used for impersonation--------------------------And the Windows event security log will show a 4625 Event ID.Failure Reason: Unknown user name or bad password
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Causa
Cause 1:
User does not have the correct permissions to make this change.
Cause 2:
Browser issue when using IE. -
Resolução
Resolution 1:
Try logging on to the Defender Management portal with a user that has administrator permissions.
Resolution 2:
Try using anther browser such as Chrome.