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Título
"User was not valid " message after logging into CAM and before entering the Starling 2FA token. -
Descrição
The message "User was not valid" is seen after logging into CAM and prior to entering the Starling 2FA token. -
Causa
The users mobile phone attribute in Active Directory is set to the incorrect number of characters. The standard is 10 characters.
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Resolução
Correct the users phone number in their AD user dialog.