On 6.6 check-in password resets for SSH / RDP policies do not occur and the "Change password after check-in" option missing (4260238)

On 6.6 check-in password resets for SSH / RDP policies do not occur and the "Change password after check-in" option missing

When "Change password after check-in" has been set on a RDP / SSH policy, the password is not changed after check-in. The dashboard shows the account in the "Pending Password Reset" state.  Future releases on the account fail with the error:"You cannot access this account while another request is pending password reset. (90010)"

Also, on the Safeguard 6.6 thick client, the option "Change password after check-in" is missing in the Access Request Policy | Access Config for SSH & RDP policies.

WORKAROUND

In order for users to access the account, click on the "Pending Password Reset" in the Dashboard and select Close Request.

Remove the "Change password after check-in" option from the Access Request Policy  so future releases are not prevented. This can be done via Swagger or a different version of the thick client such as 6.0.6.

STATUS

240577