Perform a backup
1. As an Appliance Administrator, log into the Safeguard desktop client and connect to the Primary Safeguard appliance
2. From the Home page, select Administrative Tools.
3. Select Settings | Backup and Retention | Safeguard Backup and restore
4. Click the + "Run Now"
5. Once the backup shows complete, click on the backup and select Download
Download the patch
The 6.0 LTS patches and 2.11.2 pre-req patches are available
here
For VMWare, HyperV and Azure select the Virtual appliance patch.
Patches up to 2.11.2 are cumulative from version 2.0.1.5037.
To install 6.0 LTS, the minimum version required is 2.10.
To install the latest LTS maintenance release or feature release the minimum version required is 6.0 LTS.
For example, to upgrade from 2.4 to the latest maintenance LTS release, the following should be performed:
2.4 -> 2.11.2 -> 6.0 LTS -> 6.0.7 LTS
To upgrade 2.4 to the latest feature release the following would need to be performed:
2.4 -> 2.11.2 -> 6.0 LTS -> 6.7.1
Installing the patch
1. As an Appliance Administrator, log into the Safeguard desktop client and connect to the Primary Safeguard appliance
2. From the Home page, select Administrative Tools.
3. Select Settings | Appliance | Updates.
The current appliance and client versions are displayed.
4. Click Upload a File and browse to select the update file you downloaded from the One Identity support web site.
NOTE: When you select a file, Safeguard uploads it to the server, but does not install it.
5. Once the file has successfully uploaded, click Distribute to Cluster.
NOTE: The patch is replicated to each replica, but it is not installed.
6. Once the file has successfully distributed to the replicas, click Install Now
7. The primary will start to be updated and the progress can be monitored in the Desktop client.
8. Once the primary has upgraded, the upgrade will be performed on each replica in turn.
NOTE: The embedded sessions module was removed in Safeguard for Privileged Passwords 6.0 LTS. Organizations must join to the more robust Safeguard for Privileged Sessions Appliance for sessions recording and playback. Please contact your Account Manager if you are currently using the embedded sessions module to discuss upgrading to 6.0 LTS including implementation of the Safeguard for Privilege Sessions appliance or virtual appliance.