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Título
Radius prompts for OTP code when set as secondary authentication -
Descrição
When Radius is set as a secondary authentication, it prompts for OTP on the Safeguard login page, even if Radius is set to just send a push notification and there is no OTP code to enter. If an empty value is entered, the login workflow works as expected. -
Causa
Safeguard Radius integration is currently designed to request this extra step regardless of Radius' configuration. -
Resolução
ER 423603 has been created to be able to remove this extra step. This KB article will reflect if and when this enhancement will be available in a future release.