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Título
Reconnecting. The connection has been lost. -
Descrição
During a Safeguard for Privileged Sessions (SPS) user session the following error may be reported.
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Reconnecting
The connection has been lost.
Attempting to reconnect to your session…
Connection attempt: 1 of 20
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And the following error is reported in the system log.
“Failed to write record with audit trail writer service”
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Causa
This is due to a bug in SPS causing a zorp crash, resulting in a core dump and connection interruption. (PAM-16192 - Audit trail writer error can cause all connections to terminate)
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Resolução
There is no known workaround.
A fix for this issue has been implemented in SPS 6.13.1, which can be downloaded from the following link.
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Solicitação de alteração
PAM-16192