During a Safeguard for Privileged Sessions (SPS) user session the following error may be reported.
The connection has been lost.
Attempting to reconnect to your session…
Connection attempt: 1 of 20
And the following error is reported in the system log.
“Failed to write record with audit trail writer service”
This is due to a bug in SPS causing a zorp crash, resulting in a core dump and connection interruption. (PAM-16192 - Audit trail writer error can cause all connections to terminate)
There is no known workaround.
A fix for this issue has been implemented in SPS 6.13.1, which can be downloaded from the following link.