Voltar
-
Título
While installing Password Manager the Service 'Password Manager Secure Token Server' (PasswordManagerSTS) failed to start -
Descrição
While installing or upgrading Password Manager the following error is seen.
"Service 'Password Manager Secure Token Server' (PasswordManagerSTS) failed to start. Verify that you have sufficient privileges to start system services."
-
Causa
Missing required files under the following folder path C:\Program Files\One Identity\Password Manager\Service\SecureTokenServer -
Resolução
Make sure that either Windows Account User Control or Antivirus or any other third-party application is not preventing the wizard from copying or extracting the required files for the service to work.
Three files are expected to be seen in the SecureTokenServer folder.
- Rsts.exe
- Rsts.exe.config
- rstsConfig.bin