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One Identity Safeguard for Privileged Sessions 6.0.11 - Upgrade Guide

Upgrading an SPS central cluster to 6.0.10

The following describes how to upgrade One Identity Safeguard for Privileged Sessions (SPS) central search or central management cluster.

Prerequisites:

Reserve an adequate maintenance window to have time to upgrade every node of the cluster. Having different SPS versions in the cluster should be avoided in production environments. For details on the different cluster roles, see "Cluster roles" in the Administration Guide.

To upgrade an SPS cluster

  1. Upgrade the nodes that have the Search Minion role. Note that until you complete upgrading the entire cluster, the already upgraded nodes cannot audit traffic. For details on upgrading a node, see Upgrading a single SPS node to 6.0.10.

  2. Upgrade the other Managed Host nodes.

  3. If the Central Management node is different from the Search Master node, upgrade the Central Management node.

  4. Upgrade the Search Master node.

Troubleshooting

If you experience any strange behavior of the web interface, first try to reload the page by holding the SHIFT key while clicking the Reload button of your browser to remove any cached version of the page.

In the unlikely case that SPS encounters a problem during the upgrade process and cannot revert to its original state, SPS performs the following actions:

  • Initializes the network interfaces using the already configured IP addresses.

  • Enables SSH-access to SPS, unless SPS is running in sealed mode. That way it is possible to access the logs of the upgrade process that helps the One Identity Support Team to diagnose and solve the problem. Note that SSH access will be enabled on every active interface, even if management access has not been enabled for the interface.

In case the web interface is not available within 30 minutes of rebooting SPS, check the information displayed on the local console and contact our Support Team.

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