To copy a mail template
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In the Manager, select the Attestation > Basic configuration data > Mail templates category.
This shows all the mail templates that can be used for attestation cases in the result list.
 
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Select the mail template that you want to copy in the result list and run the Change main data task.
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Select the Copy mail template task.
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Enter the name of the new mail template in the Name of copy field.
 - Click OK.