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Identity Manager 8.2.1 - Administration Guide for Connecting to Google Workspace

Mapping a Google Workspace environment in One Identity Manager Synchronizing a Google Workspace customer
Setting up initial synchronization of a Google Workspace customer Customizing the synchronization configuration for Google Workspace Running synchronization Tasks following synchronization Troubleshooting Ignoring data error in synchronization
Managing Google Workspace user accounts and employees
Account definitions for Google Workspace user accounts Assigning employees automatically to Google Workspace user accounts Manually linking employees to Google Workspace user accounts Supported user account types Specifying deferred deletion for Google Workspace user accounts
Login information for Google Workspace user accounts Managing Google Workspace entitlement assignments Mapping of Google Workspace objects in One Identity Manager
Google Workspace customers Google Workspace user accounts Google Workspace groups Google Workspace products and SKUs Google Workspace organizations Google Workspace domains Google Workspace domain aliases Google Workspace admin roles Google Workspace admin privileges Google Workspace admin role assignments Reports about Google Workspace objects
Handling of Google Workspace objects in the Web Portal Basic configuration data for managing a Google Workspace customer Troubleshooting the connection to a Google Workspace customer Configuration parameters for managing a Google Workspace environment Default project template for Google Workspace API scopes for the service account Processing methods of Google Workspace system objects Special features in the assignment of Google Workspace groups

Post-processing outstanding objects

Objects, which do not exist in the target system, can be marked as outstanding in One Identity Manager by synchronizing. This prevents objects being deleted because of an incorrect data situation or an incorrect synchronization configuration.

Outstanding objects:

  • Cannot be edited in One Identity Manager.

  • Are ignored by subsequent synchronizations.

  • Are ignored by inheritance calculations.

This means, all memberships and assignments remain intact until the outstanding objects have been processed.

Start target system synchronization to do this.

To post-process outstanding objects

  1. In the Manager, select the Google Workspace > Target system synchronization: Google Workspace category.

    The navigation view lists all the synchronization tables assigned to the Google Workspace target system type.

  2. On the Target system synchronization form, in the Table / object column, open the node of the table for which you want to post-process outstanding objects.

    All objects that are marked as outstanding are shown. The Last log entry and Last method run columns display the time at which the last entry was made in the synchronization log and which processing method was run. The No log available entry can mean the following:

    • The synchronization log has already been deleted.

      - OR -

    • An assignment from a member list has been deleted from the target system.

      The base object of the assignment was updated during the synchronization. A corresponding entry appears in the synchronization log. The entry in the assignment table is marked as outstanding, but there is no entry in the synchronization log.

    • An object that contains a member list has been deleted from the target system.

      During synchronization, the object and all corresponding entries in the assignment tables are marked as outstanding. However, an entry in the synchronization log appears only for the deleted object.

    TIP:

    To display object properties of an outstanding object

    1. Select the object on the target system synchronization form.

    2. Open the context menu and click Show object.

  1. Select the objects you want to rework. Multi-select is possible.

  2. Click on one of the following icons in the form toolbar to run the respective method.

    Table 10: Methods for handling outstanding objects

    Icon

    Method

    Description

    Delete

    The object is immediately deleted from the One Identity Manager database. Deferred deletion is not taken into account.

    Indirect memberships cannot be deleted.

    Publish

    The object is added to the target system. The Outstanding label is removed from the object.

    This runs a target system specific process that triggers the provisioning process for the object.

    Prerequisites:

    • The table containing the object can be published.

    • The target system connector has write access to the target system.

    Reset

    The Outstanding label is removed for the object.

  3. Confirm the security prompt with Yes.

NOTE: By default, the selected objects are processed in parallel, which speeds up the selected method. If an error occurs during processing, the action is stopped and all changes are discarded.

Bulk processing of objects must be disabled if errors are to be localized, which means the objects are processed sequentially. Failed objects are named in the error message. All changes that were made up until the error occurred are saved.

To disable bulk processing

  • Disable the icon in the form's toolbar.

NOTE: The target system connector must have write access to the target system in order to publish outstanding objects that are being post-processed. This means that the Connection is read-only option is not set in the target system connection and the Read-only API access option is not set in the in the system connection wizard.

Related topics

Adding custom tables to the target system synchronization

You must customize your target system synchronization to synchronize custom tables.

To add tables to target system synchronization

  1. In the Manager, select the Google Workspace > Basic configuration data > Target system types category.

  2. In the result list, select the Google Workspace target system type.

  3. Select the Assign synchronization tables task.

  4. In the Add assignments pane, assign custom tables to the outstanding objects you want to handle.

  5. Save the changes.

  6. Select the Configure tables for publishing task.

  7. Select the custom tables that contain the outstanding objects that can be published in the target system and set the Publishable option.

  8. Save the changes.
Related topics

Managing Google Workspace user accounts through account definitions

In the default installation, after synchronizing, employees are automatically created for the user accounts. If an account definition for the customer is not known at the time of synchronization, user accounts are linked with employees. However, account definitions are not assigned. The user accounts are therefore in a Linked state.

To manage the user accounts using account definitions, assign an account definition and a manage level to these user accounts.

Detailed information about this topic

Troubleshooting

Synchronization Editor helps you to analyze and eliminate synchronization errors.

  • Simulating synchronization

    The simulation allows you to estimate the result of synchronization. This means you can, for example, recognize potential errors in the synchronization configuration.

  • Analyzing synchronization

    You can generate the synchronization analysis report for analyzing problems which occur during synchronization, for example, insufficient performance.

  • Logging messages

    One Identity Manager offers different options for logging errors. These include the synchronization log, the log file for One Identity Manager Service, the logging of messages with NLOG, and similar.

  • Reset start information

    If synchronization stopped unexpectedly, for example, because a server was not available, the start information must be reset manually. Only then can the synchronization be restarted.

For more information about these topics, see the One Identity Manager Target System Synchronization Reference Guide.

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