Identity Manager 9.1.1 - Chargeback Administration Guide

General main data of service items Pricing for service items Extended main data for service items Default service items Defining hierarchy for service items Editing product dependencies for requests Assigning service items to departments, cost centers and locations Assigning service items to business roles Assigning functional areas to service items Assigning extended properties to service items Displaying websites for service items Changing products for service items Adding tags and assigning them to service items Assigning object-dependent references to service items Displaying the service items overview

Entering and editing service categories

Main data for service categories Default service categories Assigning service items to service categories Assigning object-dependent references to a service category Displaying the service category overview

Vouchers and voucher items

Entering and editing vouchers

General main data for vouchers Invoice recipients for receipts Custom main data of vouchers Assigning vouchers to devices Recalculating vouchers Reactivating vouchers Displaying the voucher overview

Entering voucher items automatically Starting accounting runs for vouchers Entering and editing voucher items manually

General main data for voucher items Pricing for voucher items Miscellaneous main data of voucher items Custom main data of voucher items Reactivating voucher items Displaying the voucher items overview

Recalculating vouchers

The invoice date and price information provide further information about an invoice voucher. Prices are determined from the item prices of the active voucher items using the Recalculate task.

To recalculate a voucher

In the Manager, select the Accounting > Vouchers category.
Select the voucher in the result list.
Select the Recalculation task.
Save the changes.

Reactivating vouchers

If a voucher has already been processed, set the Booked option. This voucher can no longer be processed.

To reactivate a voucher for processing

In the Manager, select the Accounting > Vouchers category.
Select the voucher in the result list.
Select the Recalculate task.
Save the changes.

Displaying the voucher overview

To obtain an overview of a voucher

In the Manager, select the Accounting > Vouchers category.
Select the voucher in the result list.
Select the Voucher status overview task.

Entering voucher items automatically

Table 13: Configuration parameter for automatically entering voucher items
Configuration parameter	Meaning
Accounting \| SimpleCollector	Preprocessor relevant configuration parameter for controlling database model components, for automatically making vouchers for accounting. If the parameter is set, vouchers can be made automatically. Changes to this parameter require the database to be recompiled. If you disable the configuration parameter at a later date, model components and scripts that are not longer required, are disabled. SQL procedures and triggers are still carried out. For more information about the behavior of preprocessor relevant configuration parameters and conditional compiling, see the One Identity Manager Configuration Guide.
Accounting \| SimpleCollector \| ReportDir	Specifies the path of the report repository.

Enter separate voucher items into a voucher. One voucher item corresponds to a bookable IT service. For example, software assigned to an employee or scheduled measurement of mailbox sizes can be consolidated in one voucher item. It is also possible to include data from external data sources for making vouchers. However, the methods used for this differ from company to company and, therefore, you should implement them to suit yours.

For the automatic creation of voucher items, you can use the collector functions of the One Identity Manager Service provided with the process component VI.JobService.JobComponents.InvoiceComponent. Using One Identity Manager reporting functionality, you can group vouchers in the form of an invoice and send then by email.

To simplify dealings with data imports and collection and if necessary to extend it, you can manage the accounting run using the Start accounting run task. All available events and the current processing status of a voucher are displayed on the form. For more information, see Starting accounting runs for vouchers.

You must customize the events to you want to run. For more information, see Accounting runs.

The One Identity Manager default system contains examples of simple data collectors for voucher with the voucher type Receipt that can be controlled through the form. Use this to collect the data you want in the database, a new voucher item is created for each data set and linked to the voucher for which the event was triggered. There is also an example of how to generate an accounting report which can then be sent by email. Processes for the base object Invoice are defined for the events supplied. If you start and event from the form, it starts running the corresponding process.

The data collectors are defined as view definition extensions (ViewAddon) to the ACNVCollect table. You can use these data collectors as template for creating custom extensions.

Table 14: Data collector in the default system
Event	Description	Item
COLPERSONHASAPP	Collects accounting relevant information for all software applications assigned to employees and which have a service item.	0
COLWORKDESKHASAPP	Collects accounting relevant information for all software applications assigned to workdesks and which have a service item.	1
COLHARDWARE	Collects accounting relevant information of each device with workdesk and a device model with a service item.	2
COLADSACCOUNT	Collects accounting relevant information for all Active Directory user accounts that are connected with an employee and managed with account definitions.	3
COLEX2KMAILBOX	Collects accounting relevant information for all Microsoft Exchange mailboxes that are connected with an employee and managed with account definitions.	4
COLADSHOMESIZE	Collects accounting relevant information about the size of Active Directory user account homes. The price must be given in MB in the service item. The view must be customized.	5
COLEX2KMAILSIZE	Collects accounting relevant information about the size of Microsoft Exchange mailboxes. The price must be given in MB in the service item. The view must be customized.	6
GENERATE_PROFITCENTER_REPORTS	Generates reports for cost centers.	7

The processing state is stored in the Invoice table in the CollectorState column. At the same time, one character of this status string represents the current processing state of an event. The string's index is defined through the sort order of the associated event. The characters have the following meaning:

Table 15: Permitted status and meaning
Character	Name	Description
Blank space	New/unknown	Processing has not started. Initial state.
S	Started	This state is set by the form in order to immediately return a result to the user.
R	Running	This state is set by the process to signal that the import/collector is running.
F	Complete	The process was ended successfully.
E	Errors	The process ended in failure.

To set a status in the processes, you can use the ACN_PSetCollectorState SQL procedure. This procedure expects the following parameters:

Table 16: ACN_PSetCollectorState procedure parameters
Parameters	Meaning
uid_invoice	Unique name of the voucher
eventname	Event name
state	Status

Calling example:

exec ACN_PSetCollectorState '<UID_Invoice>', 'COLPERSONHASAPP', 'E'

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Recalculating vouchers

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Identity Manager 9.1.1 - Chargeback Administration Guide

Recalculating vouchers

Related topics

Reactivating vouchers

Related topics

Displaying the voucher overview

Entering voucher items automatically

Calling example: