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Password Manager 5.13.1 - User Guide

Unlocking your account

You can unlock your account when it is locked, such as when you exceed the allowed number of attempts to enter the correct password.

NOTE: You can unlock your account only if the administrator configured to allow users unlocking their own accounts.

To unlock your account

  1. On the Windows login screen, click the Forgot My Password button or command link to open the Self-Service Site.

  2. On the Enter Your User Name page, enter in your user name.

    If you have entered only part of your user name, then you will be redirected to the Find Your Account page where you can select your account or search for it.

  3. On the Home page, click Unlock My Account.

  4. Follow the steps in the wizard to complete the task.

Configuring your notifications

You can configure the Self-Service site to automatically send you email notifications when specified events occur.

NOTE: You can change your notifications settings only if the administrator has configured Password Manager to allow you to do it.

To subscribe to event notifications

  1. Open the Self-Service Site as described in Connecting to the Self-Service Site.

  2. On the Home page, click My Notifications.

  3. Follow the steps in the wizard to complete the task.

Changing the user interface language

The user interface resources of Password Manager are fully localized. You can easily change the user interface language.

NOTE: This feature is available only in multilingual versions of Password Manager.

To change the user interface language

  1. On the navigation bar, click the Language link.

  2. In the Select Language dialog box, select your preferred language.

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