Auditing request workflow
In addition to reviewing activity, you can use the Activity Center to audit the transactions that occurred during the request workflow process, from request to approval to review. For session requests, you can also play back a recorded or live session if Record Sessions is enabled in the entitlement's policy.
If you are an authorized reviewer, you can audit an access request's workflow of a completed request awaiting review from the Home page as well.
To audit request workflow
-
Open the Activity Center, use the query options to specify the content of the report.
-
Select an access request event and click Request Workflow Details to audit the transactions that occurred during the request's workflow from request to approval to review.
-
For session requests that have Record Session enabled in the policy, click the button to access event session logs via Safeguard for Privileged Sessions.
Sorting report results
Use the controls in the grid heading row to sort report results or rearrange the columns of data. An arrow in the column heading identifies the sort criteria and order, ascending or descending, being used to display information.
To sort columns
- Click the column heading to be used for the sort criteria.
- The sort order is in ascending order. To change it to descending order, click the heading a second time.
To change the columns that display
In the upper right corner, click Column to see a list of columns that can be displayed in the grid. Select the check box for data to be included in the report. Clear the check box for data to be excluded from the report. The additional columns available depend on the type of activity included in the report.
Entitlement reports
Security Policy Administrators, Auditors, and Application Auditors can run an entitlement report.
To export the data from an Entitlement report
-
Navigate to Reports > Entitlements.
-
From the top of the Entitlements page, select the tab for User, Asset, or Account.
NOTE: The number indicated in the tab title shows the number of unique users, assets, or accounts. When you enter search criteria for the report, the number displayed on the tab will adjust accordingly.
-
(Optional) Apply any desired filters to the table.
-
You can then select to either export the data for all listed items or the data for a single item:
-
To export data for all items, select Export on the toolbar.
-
To export data for a single item, select an item and click View Details. From the details dialog, select Export.
-
From the Export dialog, select to export the data as either a JSON or CSV file. For more information, see Exporting data. The time is set according to the user time zone.
-
Click Export to generate the report file.
Exporting a detailed user entitlement report
Reports > Exporting a detailed user entitlement report
Security Policy Administrators, Auditors, and Application Auditors can export a user entitlement report that also includes detailed information on each of the associated accounts.
To export a detailed user entitlement report
-
Navigate to Reports > Entitlements.
-
From the top of the Entitlements page, select the User tab.
NOTE: The number indicated in the tab title shows the number of unique users. When you enter search criteria for the report, the number displayed on the tab will adjust accordingly.
-
(Optional) Apply any desired filters to the table.
-
Click the button to export a CSV file containing the data.