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One Identity Safeguard for Privileged Sessions 8.0 LTS - Administration Guide

Preface Introduction The concepts of One Identity Safeguard for Privileged Sessions (SPS)
The philosophy of One Identity Safeguard for Privileged Sessions (SPS) Policies Credential Stores Plugin framework Indexing Supported protocols and client applications Modes of operation Connecting to a server through One Identity Safeguard for Privileged Sessions (SPS) Archive and backup concepts Maximizing the scope of auditing IPv6 in One Identity Safeguard for Privileged Sessions (SPS) SSH host keys Authenticating clients using public-key authentication in SSH The gateway authentication process Four-eyes authorization Network interfaces High Availability support in One Identity Safeguard for Privileged Sessions (SPS) Versions and releases of One Identity Safeguard for Privileged Sessions (SPS) Accessing and configuring One Identity Safeguard for Privileged Sessions (SPS)
Cloud deployment considerations The Welcome Wizard and the first login Basic settings
Supported web browsers The structure of the web interface Network settings Configuring date and time System logging, SNMP and e-mail alerts Configuring system monitoring on SPS Data and configuration backups Archiving Cleaning up audit data Using plugins Forwarding data to third-party systems Starling integration
User management and access control
Login settings Managing One Identity Safeguard for Privileged Sessions (SPS) users locally Setting password policies for local users Managing local user groups Managing One Identity Safeguard for Privileged Sessions (SPS) users from an LDAP database Handling user names in User Principal Name (UPN) format Authenticating users to a RADIUS server Authenticating users with X.509 certificates Authenticating users with SAML2 Managing user rights and user groups Creating rules for restricting access to search audit data Displaying the privileges of users and user groups Listing and searching configuration changes
Managing One Identity Safeguard for Privileged Sessions (SPS)
Controlling One Identity Safeguard for Privileged Sessions (SPS): reboot, shutdown Managing One Identity Safeguard for Privileged Sessions (SPS) clusters Managing a High Availability One Identity Safeguard for Privileged Sessions (SPS) cluster Upgrading One Identity Safeguard for Privileged Sessions (SPS) Managing the One Identity Safeguard for Privileged Sessions (SPS) license Accessing the One Identity Safeguard for Privileged Sessions (SPS) console Sealed mode Out-of-band management of One Identity Safeguard for Privileged Sessions (SPS) Managing the certificates used on One Identity Safeguard for Privileged Sessions (SPS)
General connection settings HTTP-specific settings ICA-specific settings MSSQL-specific settings RDP-specific settings SSH-specific settings Using Sudo with SPS Telnet-specific settings VMware Horizon View connections VNC-specific settings Indexing audit trails Using the Sessions interface Advanced authentication and authorization techniques Reports The One Identity Safeguard for Privileged Sessions (SPS) REST API One Identity Safeguard for Privileged Sessions (SPS) scenarios Troubleshooting One Identity Safeguard for Privileged Sessions (SPS)
Network troubleshooting Gathering data about system problems Viewing logs on One Identity Safeguard for Privileged Sessions (SPS) Changing log verbosity level of One Identity Safeguard for Privileged Sessions (SPS) Collecting logs and system information for error reporting Collecting logs and system information of the boot process for error reporting Support hotfixes Status history and statistics Troubleshooting a One Identity Safeguard for Privileged Sessions (SPS) cluster Understanding One Identity Safeguard for Privileged Sessions (SPS) RAID status Restoring One Identity Safeguard for Privileged Sessions (SPS) configuration and data VNC is not working with TLS Configuring the IPMI from the BIOS after losing IPMI password Incomplete TSA response received
Using SPS with SPP Configuring external devices Using SCP with agent-forwarding Security checklist for configuring One Identity Safeguard for Privileged Sessions (SPS) Jumplists for in-product help Configuring SPS to use an LDAP backend Glossary

VNC is not working with TLS

Some vendors may use custom protocol elements and TLS-encryption that do not have available documentation. As a result, these cannot be audited by One Identity Safeguard for Privileged Sessions (SPS). Regardless of vendors, only the custom features described in the RFC 6143 are supported. As for encryptions, only those completely TLS-encapsulated streams can be processed where the TLS encryption process was started before the VNC protocol handshake.

Configuring the IPMI from the BIOS after losing IPMI password

It may happen that you inadvertently lose the IPMI password of your One Identity Safeguard for Privileged Sessions (SPS). The following procedure describes how you can re-configure your SPS if you lose your IPMI password.

Prerequisites

To apply the procedure outlined here, you will need physical access to a monitor and keyboard.

To configure the IPMI from the BIOS after losing your IPMI password

  1. Shut down SPS.

  2. Unplug the SPS physical appliance's power cord.

  3. Wait 30 seconds.

  4. Replug the power cord.

  5. Restart the appliance.

  6. Press the DEL button when the POST screen comes up while the appliance is booting.

    Figure 349: POST screen during booting

  7. In the BIOS, navigate to the IPMI page.

  8. On the IPMI page, select BMC Network Configuration, and press Enter.

    Figure 350: IPMI page > BMC Network Configuration option

  9. On the BMC Network Configuration page, select Update IPMI LAN Configuration, press Enter, and select Yes.

    Figure 351: BMC Network Configuration page > Update IPMI LAN Configuration

  10. Stay on the BMC Network Configuration page, select Configuration Address Source, press Enter, and select Static.

    Figure 352: BMC Network Configuration page > Configuration Address Source

  11. Still on the BMC Network Configuration page, configure the Station IP Address, Subnet Mask, and Gateway IP Address individually.

    Figure 353: BMC Network Configuration page > Station IP Address, Subnet Mask, Gateway IP Address

  12. Press F4 to save the settings, and exit from the BIOS.

    About a minute later, you will be able to log in on the IPMI web interface.

Incomplete TSA response received

When using a TSA certificate generated with Windows Certificate Authority, you might see a similar error message:

Incomplete TSA response received, TSA HTTP server may be responding slowly; errno='Success (0)', timeout_seconds='30'

When generating the certificate, make sure that you do the following:

Optional Key Usage: If Key Usage is present, it must be digitalSignature and/or nonRepudiation. Other values are not permitted. Make sure that in Encryption, Allow key exchange without key encryption (key agreement) is selected.

 Caution:

In Encryption, do NOT select Allow key exchange only with key encryption (key encipherment), because it will result in errors.

For more information, see Generating TSA certificate with Windows Certificate Authority on Windows Server 2016 or later.

Using SPS with SPP

You can link your One Identity Safeguard for Privileged Sessions (SPS) deployment to your One Identity Safeguard for Privileged Passwords (SPP) deployment. That way you can jointly use the features of the two deployments.

Both appliances provide different functionality. You can use them together or independently from each other.

SPP provides:

  • Machine and account discovery

  • Password rotation and management

  • Advanced access request and approval workflows

  • A user portal and desktop application to initiate connections

SPS provides:

  • Transparent or non-transparent interception of remote admin protocols (SSH, RDP, Telnet, Citrix ICA, and VNC)

  • Audit recording and video-like playback of sessions

  • Inband authentication of the monitored users independently from the target servers

  • Basic access control policy enforcement

  • Advanced search and reporting capabilities in the audit records

  • Built-in user behavior analytics for the recorded sessions (One Identity Safeguard for Privileged Analytics)

Prerequisites

Before you start, ensure that Network Level Authentication (NLA) is enabled in the RDP setting policies. Also ensure that the CVE-2018-0886 update of the Credential Security Support Provider protocol (CredSSP) from Microsoft has been installed. For more information, see Creating and editing protocol-level RDP settings.

CAUTION: When linking your One Identity Safeguard for Privileged Sessions (SPS) deployment to your One Identity Safeguard for Privileged Passwords (SPP) deployment, ensure that the SPS and SPP versions match exactly, and you keep the versions synchronized during an upgrade. For example, you can only link SPS version 6.6 to SPP version 6.6, and if you upgrade SPS to version 6.7, you must also upgrade SPP to 6.7.

Make sure that you do not mix Long Term Supported (LTS) and feature releases. For example, do not link an SPS version 6.0 to an SPP version 6.1.

Passwords-initiated (SPP-initiated) workflow

In the Passwords-initiated workflow, the users initiate sessions from SPP. In this workflow, SPP uses SPS as a session-recording device.

You can use your browser to request access from SPP and initiate the connection to the target server through SPS. SPP creates an access string for the user’s SSH or RDP client that allows these clients to connect to the target server through SPS, so that SPS can audit and record the session. In this sense, this workflow is nontransparent, the user must use a browser.

This is what all SPS users who bought the Sessions Module use before SPP version 2.7.

Figure 354: Passwords-initiated (SPP-initiated) workflow

For details on configuring this workflow, see Configuring SPP for Passwords-initiated workflow.

Sessions-initiated (SPS-initiated) workflow

In the Sessions-initiated workflow, the users initiate sessions from SPS. In this workflow SPS uses SPP as a credential store.

This workflow is transparent in the sense that you can connect to the target server or to SPS directly using your SSH or RDP client application. SPS authenticates these clients and communicates with SPP to get the password for the target server. It then uses that password to open the connection. Authentication happens on SPS, while authorization happens on SPP based on the user's entitlements.

This is what old and new users of standalone SPS are likely to prefer.

The usual SPP Access Requests workflows that SPP provides are supported:

Figure 355: Sessions-initiated (SPS-initiated) workflow

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