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One Identity Safeguard for Privileged Passwords 6.0.10 LTS - Administration Guide

Introduction System requirements and versions Using API and PowerShell tools Using the virtual appliance and web management console Cloud deployment considerations Setting up Safeguard for Privileged Passwords for the first time Using the web client Getting started with the desktop client Using the desktop client Search box Privileged access requests Toolbox Accounts Account Groups Assets Asset Groups Discovery Entitlements Partitions Settings
Access Request settings Appliance settings Asset Management settings Backup and Retention settings Certificate settings Cluster settings External Integration settings Messaging settings Profile settings Safeguard Access settings
Users User Groups Disaster recovery and clusters Administrator permissions Preparing systems for management Troubleshooting Frequently asked questions Appendix A: Safeguard ports Appendix B: SPP 2.7 or later migration guidance Appendix C: SPP and SPS join guidance Appendix D: Regular Expressions SPP glossary

NS Lookup

Use the NS Lookup query to obtain the domain name server or IP address of the specified host in relation to the Safeguard for Privileged Passwords Appliance.

Navigate to Administrative Tools | Settings | Appliance |Diagnostics.

Table 115: NS Lookup diagnostic test settings
Property Description

Network Interface

Select the network interface to issue the diagnostic command:

  • Network (X0): To query at the primary interface.

IP or Hostname

Enter the remote host's IP address or Hostname.

Record Type

Select the type of DNS record to be queried.

Lookup

Click Lookup to run the test.

The test results display in the Output window.

Trace Route

Use the Trace Route test to obtain route information, such as the paths packets take from one IP address to another.

Navigate to Administrative Tools | Settings | Appliance |Diagnostics.

Table 116: Trace Route diagnostic test settings
Property Description

Trace route through

Select the network interface to issue the diagnostic command:

  • Network (X0): To test the primary interface.

IP or Hostname

Enter the remote host's IP address or Hostname.

Trace

Click Trace to run the test.

The test results display in the Output window.

More Settings

Select More Settings to configure these additional (optional) options:

  • Resolve IP addresses to hostname
  • Maximize number of hops to search for target
  • Timeout in milliseconds to wait for each reply

Telnet

Use telnet to test TCP/IP connectivity between the Safeguard for Privileged Passwords Appliance and the specified host.

Navigate to Administrative Tools | Settings | Appliance |Diagnostics.

Table 117: Telnet diagnostic test settings
Property Description

Connect through

Select the network interface to issue the diagnostic command:

  • Network (X0): Select to test the primary interface.

IP or Hostname

Enter the remote host's IP address or Hostname.

Port

Enter the port number on a target host.
Connect

Click Connect to run the test.

The test results display in the Output window.

More Settings

Select More Settings to configure this additional (optional) option:

  • Connection Timeout

Show Routes

Use Show Routes to retrieve routing tables to further investigate connectivity issues.

Navigate to Administrative Tools | Settings | Appliance |Diagnostics.

Table 118: Show Routes diagnostic test settings
Property Description

Show Routes through

Select the network interface to issue the diagnostic command:

  • Network (X0): To retrieve routing tables for the primary interface.
Show Routes

Click Show Routes to run the test.

The test results display in the Output window.

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