You can click Run Now to manually trigger and create a new backup. If password or GNU Privacy Guard (GPG) encryption is set for appliance or on the primary appliance for cluster-wide encryption, those encryption settings are enforced when you select Run Now.

If you have selected Send to archive server, the backup will be sent to the archive server. For more information, see Backup settings.

To create a new backup

  1. Navigate to Backup and Restore:
    • web client: Navigate to Backup and Retention > Backup and Restore.
  2. Click  Run Now. In the web client, an Adding backup file progress bar displays to let you know the process is Running.
  3. If password encryption is required on an appliance or a primary appliance for cluster-wide backup encryption, you are prompted to enter the password. If encryption is set, make sure the password or private GPG key is available for restoring the backup later, if necessary. For more information see, Backup and restore, Backup protection settings.
  4. Verify that the Safeguard Backup File (.sgb) has been created.

Caution: If you restore a backup that is older than the Maximum Password Age set in the Local Login Control settings, all user accounts (including the bootstrap administrator) will be locked out and you will have to reset all of the user account passwords. To avoid this situation, you can reset the Maximum Password Age to zero before you perform the backup, then reset it after the restore.

TIP: As a best practice, perform backups more frequently than the Maximum Password Age setting.

Caution: SPP can not restore any access request workflow events in process at the time of a backup.

CAUTION: When restoring a backup that was created with a Hardware Security Module integration in place, the encryption key used at the time of the backup creation needs to still be present and accessible by the SPP appliance. If not, the appliance will not be able to verify the Hardware Security Module configuration used to encrypt the data in the backup. You will be allowed to continue with the restore, however the SPP appliance will most likely Quarantine in the process, so this is not recommended.