The following procedure applies to users that are accessing a Starling account that is not associated with an existing work account.
To sign in to Starling
NOTE: If your Starling account is associated with a work account, see Signing in to Starling using an Azure AD tenant for more information.
- From the Starling home page (https://www.cloud.oneidentity.com/), click Sign in to Starling.
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The next steps will depend on whether or not you have previously stored login information.
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If signing in to Starling using a browser that has not previously stored login information:
- Select United States (for the United States data center) or European Union (for the European Union data center).
- Review the legal notice and accept the use of cookies by clicking Accept. This will allow Starling to store your information for future logins.
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Enter your email address then select Next.
NOTE: If the incorrect data center has been stored, select the displayed name of the currently stored data center (United States or European Union) to reselect your data center region. This will restart the process for storing your login information.
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Enter your password then click SIGN IN.
You are now signed in to Starling.
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If signing in to Starling using a browser that has previously stored your login information:
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Review your email address and region, then select Next.
NOTE: If the incorrect data center has been stored, select the displayed name of the currently stored data center (United States or European Union) to reselect your data center region. Follow the steps provided above for a browser that has not previously stored login information.
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Once Starling has confirmed there is no work account associated with your email address, a password prompt will appear. Enter your password then click SIGN IN.
You are now signed in to Starling.
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