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Starling Connect Hosted - One Identity Manager Administration Guide

About this guide One Identity Starling Connect overview One Identity Starling Supported cloud applications Working with connectors Connector versions Salesforce Facebook Workplace SAP Cloud Platform JIRA Server RSA Archer SuccessFactors AWS IAM ServiceNow Dropbox Crowd Atlassian JIRA Confluence Trello Box Pipedrive SuccessFactors HR NutShell Insightly Egnyte SugarCRM Oracle IDCS Statuspage Zendesk Sell Workbooks DocuSign Citrix ShareFile Zendesk Microsoft Entra ID Google Workspace Concur Tableau GoToMeeting Coupa AWS Cognito Okta DataDog Hideez Opsgenie Informatica Cloud Services AppDynamics Marketo Workday HR OneLogin PingOne Aha! SAP Litmos HackerRank Slack ActiveCampaign Webex Apigee Databricks Hive PagerDuty Dayforce Smartsheet Pingboard SAP Cloud for Customer Azure Infrastructure Oracle Fusion Cloud Majesco LuccaHR OpenText JFrog Artifactory xMatters Discourse Testrail ChipSoft PingOne Platform Azure DevOps UKG PRO Atlassian Cloud Appendix: Creating a service account in Google Workspace Appendix: Setting a trial account on Salesforce Registering the application, providing necessary permissions, retrieving Client Id and Client Secret from the Microsoft Entra ID tenant Generating a private key for service account in GoToMeeting Configuring AWS IAM connector to support entitlements for User and Group Configuring Box connector to support additional email IDs for users One Identity Manager E2E integration needs for Hideez connector Configuring custom attributes for ServiceNow v.1.0 Configuring custom attributes for Coupa v.1.0 Configuring custom attributes in connectors Disabling attributes Configuring a connector that uses the consent feature Synchronization and integration of Roles object type with One Identity Manager Synchronization and integration of Workspaces object type with One Identity Manager Synchronization and integration of Products object type with One Identity Manager User centric membership Creating multi-valued custom fields in One Identity Manager Synchronization and assignment of PermissionSets to Users with One Identity Manager Connectors that support password attribute in User object Connectors that do not support special characters in the object ID Creating an app for using SCIM on Slack Enterprise Grid Organization Creating a Webex integration application, providing necessary scopes, retrieving Client Id and Client Secret Retrieving the API key from Facebook Workplace Outbound IP addresses Values for customer-specific configuration parameters in Workday HR connector Initiate an OAuth connection to SuccessFactors Creating custom editable/upsertable attributes in Successfactors employee central Custom Foundation Objects in Successfactors HR connector Configuring additional datetime offset in connectors How to Create custom attribute for Users in SuccessFactors portal SAP Cloud for Customer - Steps to add custom fields at One Identity Manager attributes Creating a Service Principal for the Azure Infrastructure Connector Workday permissions needed to integrate via the Starling Connector Configuring integration application in DocuSign Creating integration Connect Client in Coupa Retrieving Azure DevOps Personal Access Token (PAT) Setup integration system and field override service in Workday Retrieving Atlassian Cloud API Key and Directory ID Retrieving Tableau Personal Access Token (PAT)

Supervisor configuration parameters

JIRA Server is an issue-tracking product used for project management, generating project reports, and bug tracking.

To configure the connector, following parameters are required:

  • Connector name

  • Username

  • Password
  • SCIM URL

Supported objects and operations

Users

Table 25: Supported operations for Users

Operation

VERB

Remove/Provision

POST

Update (Id)

PUT

Delete (Id)

DELETE

Get (Id)

GET

Get All Users

GET

Pagination

GET

Groups

Table 26: Supported operations for Groups

Operation

VERB

Create POST
Update (Id)

PUT

Delete (Id) DELETE
Get (Id) GET
Get All Groups GET

Get Groups (Id)

GET

Roles

Table 27: Supported operations for Roles

Operation

VERB

Get All Roles

GET

Get Role (Id)

GET

Mandatory fields

Users

  • User name
  • Display name
  • Email ID

Groups

  • Group Name

User and Group mapping

The user and group mappings are listed in the tables below.

Table 28: User mapping
SCIM parameter JIRA Server parameter
Id name
UserName name

password

password

Name.Formatted displayName
DisplayName displayName
Emails.Value emailAddress
Locale locale
Timezone timeZone
Active active

Groups.value

group.name

Groups.display

group.name

 

Table 29: Group mapping
SCIM parameter JIRA Server parameter
Id name
DisplayName name
Members.value user.name
Members.display user.displayName

Connector limitations

  • The following dates are not available in User and Group resources.
    • created
    • lastModified
  • Pagination is not supported for Groups.

  • Update Group can only be used for membership management.

  • Since the application does not support id, the URL encoded user name or group name is assigned as id for the resource.

  • Leading slash (/) in clientRequest, in the RequestWrapper is restricted in REST Client (Eg: Postman) testing.

  • Invalid host name in target URL returns error 500.

  • The connector does not support special characters in the object ID. For more information, see Connectors that do not support special characters in the object ID

Supported objects and operations

JIRA Server is an issue-tracking product used for project management, generating project reports, and bug tracking.

Supervisor configuration parameters

To configure the connector, following parameters are required:

  • Connector name

  • Username

  • Password
  • SCIM URL

Users

Table 25: Supported operations for Users

Operation

VERB

Remove/Provision

POST

Update (Id)

PUT

Delete (Id)

DELETE

Get (Id)

GET

Get All Users

GET

Pagination

GET

Groups

Table 26: Supported operations for Groups

Operation

VERB

Create POST
Update (Id)

PUT

Delete (Id) DELETE
Get (Id) GET
Get All Groups GET

Get Groups (Id)

GET

Roles

Table 27: Supported operations for Roles

Operation

VERB

Get All Roles

GET

Get Role (Id)

GET

Mandatory fields

Users

  • User name
  • Display name
  • Email ID

Groups

  • Group Name

User and Group mapping

The user and group mappings are listed in the tables below.

Table 28: User mapping
SCIM parameter JIRA Server parameter
Id name
UserName name

password

password

Name.Formatted displayName
DisplayName displayName
Emails.Value emailAddress
Locale locale
Timezone timeZone
Active active

Groups.value

group.name

Groups.display

group.name

 

Table 29: Group mapping
SCIM parameter JIRA Server parameter
Id name
DisplayName name
Members.value user.name
Members.display user.displayName

Connector limitations

  • The following dates are not available in User and Group resources.
    • created
    • lastModified
  • Pagination is not supported for Groups.

  • Update Group can only be used for membership management.

  • Since the application does not support id, the URL encoded user name or group name is assigned as id for the resource.

  • Leading slash (/) in clientRequest, in the RequestWrapper is restricted in REST Client (Eg: Postman) testing.

  • Invalid host name in target URL returns error 500.

  • The connector does not support special characters in the object ID. For more information, see Connectors that do not support special characters in the object ID

Mandatory fields

JIRA Server is an issue-tracking product used for project management, generating project reports, and bug tracking.

Supervisor configuration parameters

To configure the connector, following parameters are required:

  • Connector name

  • Username

  • Password
  • SCIM URL

Supported objects and operations

Users

Table 25: Supported operations for Users

Operation

VERB

Remove/Provision

POST

Update (Id)

PUT

Delete (Id)

DELETE

Get (Id)

GET

Get All Users

GET

Pagination

GET

Groups

Table 26: Supported operations for Groups

Operation

VERB

Create POST
Update (Id)

PUT

Delete (Id) DELETE
Get (Id) GET
Get All Groups GET

Get Groups (Id)

GET

Roles

Table 27: Supported operations for Roles

Operation

VERB

Get All Roles

GET

Get Role (Id)

GET

Users

  • User name
  • Display name
  • Email ID

Groups

  • Group Name

User and Group mapping

The user and group mappings are listed in the tables below.

Table 28: User mapping
SCIM parameter JIRA Server parameter
Id name
UserName name

password

password

Name.Formatted displayName
DisplayName displayName
Emails.Value emailAddress
Locale locale
Timezone timeZone
Active active

Groups.value

group.name

Groups.display

group.name

 

Table 29: Group mapping
SCIM parameter JIRA Server parameter
Id name
DisplayName name
Members.value user.name
Members.display user.displayName

Connector limitations

  • The following dates are not available in User and Group resources.
    • created
    • lastModified
  • Pagination is not supported for Groups.

  • Update Group can only be used for membership management.

  • Since the application does not support id, the URL encoded user name or group name is assigned as id for the resource.

  • Leading slash (/) in clientRequest, in the RequestWrapper is restricted in REST Client (Eg: Postman) testing.

  • Invalid host name in target URL returns error 500.

  • The connector does not support special characters in the object ID. For more information, see Connectors that do not support special characters in the object ID

User and Group mapping

JIRA Server is an issue-tracking product used for project management, generating project reports, and bug tracking.

Supervisor configuration parameters

To configure the connector, following parameters are required:

  • Connector name

  • Username

  • Password
  • SCIM URL

Supported objects and operations

Users

Table 25: Supported operations for Users

Operation

VERB

Remove/Provision

POST

Update (Id)

PUT

Delete (Id)

DELETE

Get (Id)

GET

Get All Users

GET

Pagination

GET

Groups

Table 26: Supported operations for Groups

Operation

VERB

Create POST
Update (Id)

PUT

Delete (Id) DELETE
Get (Id) GET
Get All Groups GET

Get Groups (Id)

GET

Roles

Table 27: Supported operations for Roles

Operation

VERB

Get All Roles

GET

Get Role (Id)

GET

Mandatory fields

Users

  • User name
  • Display name
  • Email ID

Groups

  • Group Name

The user and group mappings are listed in the tables below.

Table 28: User mapping
SCIM parameter JIRA Server parameter
Id name
UserName name

password

password

Name.Formatted displayName
DisplayName displayName
Emails.Value emailAddress
Locale locale
Timezone timeZone
Active active

Groups.value

group.name

Groups.display

group.name

 

Table 29: Group mapping
SCIM parameter JIRA Server parameter
Id name
DisplayName name
Members.value user.name
Members.display user.displayName

Connector limitations

  • The following dates are not available in User and Group resources.
    • created
    • lastModified
  • Pagination is not supported for Groups.

  • Update Group can only be used for membership management.

  • Since the application does not support id, the URL encoded user name or group name is assigned as id for the resource.

  • Leading slash (/) in clientRequest, in the RequestWrapper is restricted in REST Client (Eg: Postman) testing.

  • Invalid host name in target URL returns error 500.

  • The connector does not support special characters in the object ID. For more information, see Connectors that do not support special characters in the object ID
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