The following sections provide information on managing collaborators for the Starling Two-Factor Authentication service.
Collaborators are optional and can be added at any time. For information on adding a collaborator from your Azure AD account, see Adding additional Azure AD work account collaborators.
NOTE: Administrators require a secondary approval from another Administrator or Primary Administrator before their changes will take effect.
To add additional collaborators
An email will be sent with a link to either register a new account that has access to your organization or, if the recipient has already registered with Starling using this email address, a notification that they now have access to your organization's Starling Two-Factor Authentication service. They will be marked as Registered (already registered users) or Invited (new Starling users) until the invitation has been accepted (at which point the Status column will update to display Registered).
NOTE: Users associated with multiple organizations can switch between Starling subscriptions once they have logged in (Managing multiple Starling organizations).
NOTE: Until an invite has been accepted, the following options are available:
Collaborators are optional and can be added at any time. For information on adding a collaborator from outside your Azure AD account, see Adding additional collaborators.
To add additional Azure AD work account collaborators
Click in the Search for collaborator field and begin typing in the empty field to filter the available collaborators.
Click the name of the collaborator you want to add to populate the field.
NOTE: If the collaborator cannot be found or is not associated with your Azure AD tenant, click Unable to find collaborator and enter the name and email address of the user you would like to add as a collaborator to your organization.
An email will be sent with a link to either register a new account that has access to your organization or, if the recipient has already registered with Starling using this email address, a notification that they now have access to your organization's Starling Two-Factor Authentication service. They will be marked as Registered (already registered users) or Invited (new Starling users) until the invitation has been accepted (at which point the Status column will update to display Registered).
NOTE: Users associated with multiple organizations can switch between Starling subscriptions once they have logged in (Managing multiple Starling organizations).
NOTE: Until an invite has been accepted, the following options are available:
The following procedure explains how to edit a collaborator's assigned roles.
NOTE: Administrators require a secondary approval from another Administrator or Primary Administrator before their changes will take effect.
To edit roles for a collaborator
NOTE: It can take up to 15 minutes for changes to take effect for currently logged in users.
Once you have located the collaborator to edit, click the button associated with their account.
In the Edit Role dialog, make any necessary changes.
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