Return
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Title
When using Quest One Quick Connect for AS400 the Sync Password Error Repeats every 10 minutes: “A -
Description
When using Quest One Quick Connect for AS400 the Sync Password Error Repeats every 10 minutes: “An error has occurred while connector was processing password sync request. Details: An error occurred while modifying the object ‘USER_NAME’
An operations error occurred.” -
Cause
Configuration setting
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Resolution
To resolve the issue with the reoccurring password loop by using the following steps:
1. Load the Quick Connect administration console
2. On the Password Sync screen click on “Password Sync Settings”
3. Change the "Unlimited number of times" to "The maximum number of times" = 1 (See attachment) -
Attachments