CRITICAL: 111 ……… undefined symbol: vassym_setprogname (4271654)

The following error may be reported in vastool status after upgrading Authentication Services

CRITICAL: 111 /opt/quest/sbin/vasd -v failed, OUTPUT: </opt/quest/sbin/.vasd: symbol lookup error: /opt/quest/sbin/.vasd: undefined symbol: vassym_setprogname >

There is a mis-match between the installed version of vasclnt and vasgp

In the Authentication Services snapshot “main.txt” is reporting

Vastool version:      vastool: QAS Version 4.2.3.25456

Vgptool version:      vgptool: QAS Group Policy Version 4.2.3.25456

But “rpm.qa.out” is showing that

vasclnt is “vasclnt-4.1.2-23022.x86_64”

and vasgp is “vasgp-4.2.3-25456.x86_64”.

They should both be version 4.2.3.

Resolution:

1. Download the vasclnt 4.2.3 package to the Unix host
2. Then run
   # rpm -Uhv --force <4.2.3 vasclnt package>
3. This will upgrade it to the correct version without having to do an uninstall.