-
Title
When trying to login:"Could not chdir to home directory /home/testuser: No such file or directory" -
Description
When trying to login you may receive the error "Could not chdir to home directory /home/testuser: No such file or directory". Home directory creation fails.
-
Cause
The home directory did not get created by the Authentication Services product due to a customization of the /opt/quest/libexec/vas/homedir-create.sh script. The script worked in previous versions. The reason it no longer works is because in previous versions the product asked for 5 attributes when calling the script. However in 4.0.3.238 uses 6, and the package script wants 6.
-
Resolution
If the create_homedir flag is on the pam service module, the product will run the home directory creation script which by default is in /opt/quest/libexec/vas/ directory. In QAS 4.0.3.238 a client code change was made
RESOLUTION 1:
1 - Edit the /opt/quest/libexec/vas/homedir-create.sh
Change the line that says
if [ $# -ne 5; thentoif [ $# lt 5 ] thenRESOLUTION 2:1 - Replace the homedir-create.sh with the latest 4.1 script.
Useful commands to use when troubleshooting home direcotory creation:
1 - List the user to get information about the attributes to use in step 2/opt/quest/bin/vastool list user
For Example: vastool list user joeExample\joe:VAS:2001:2000:joe:/home/joe:/bin/sh
2 - Run the create home directory script manually
Previous syntax of script on previous 4.0.3.184 versions:/opt/quest/libexec/vas/homedir-create.sh
Usage: homedir-create.sh {username} {homedir} {uid} {gid} {mode}For example:./homedir-create.sh joe /home/joe 2001 2000 777
Script syntax for newer versions:./homedir-create.shUsage: homedir-create.sh {username} {homedir} {uid} {gid} {mode} {samaccountname@REALM}For example:./homedir-create.sh joe /home/joe 2001 2000 777 joe@example.com
3 - Then check if the directory got createdls /home
4 - Check to see if a home directory script is being pushed out through group policy
/opt/quest/bin/vgptool rsop
If yes compare it to the standard script which comes with the version you are running.
Please note: It is best practice to give a pushed out script another name instead of writing over the standard one. You would then set the homedir-creation-script path setting in the vas.conf file. For more information about this refer to the vas.conf man page.