Return
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Title
vastool list users error: Could not obtain list of users -
Description
In QAS 4.0.3 when workstation-mode is enabled and the user cache is empty due to a flush or new join then the command "vastool list users" will return the message "ERROR: Could not obtain list of users" and returns an error code of 255. Once any user has been cached the error is no longer returned.
Under VAS 3.5 no error was returned in this situation.
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Cause
This error is caused by a change in the code between VAS 3.5 and QAS 4.0.3. This change is considered a defect and is being tracked with bug ID 28031. -
Resolution
A workaround for this issue is to use the workstation-mode-users-preload option to keep at least one user in the cache at all times.
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Change Request
28031