Return
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Title
Mapped user that is not unix enabled cannot authenticate intermittently.When the user shows is in the negative cache the user cannot login. -
Description
Mapped user that is not unix enabled cannot authenticate intermittently
Cached users who are also in the neg cache can't log in, internal error
Steps to confirm issue:
/opt/quest/bin/vastool list -a user - Shows the username
/opt/quest/bin/vastool list negcache - When the user shows is in the negative cache the user cannot login.
/opt/quest/bin/vastool flush negcache
/opt/quest/bin/vastool list negcache - shows the user is no longer in negative cache after flush and the user is able to login -
Cause
Product defect -
Resolution
WORKAROUND:
Use the following command below which will edit the /etc/opt/quest/vas/vas.conf file and set negative cache lifetime setting under the vasd section:
/opt/quest/bin/vastool configure vas vasd negative-cache-lifetime 10
STATUS:Pending fix in a future release. -
Change Request
647673