The following error is displayed when attempting to start the Quest Authentication Services (QAS) Control Center:
"Initialization failed: Retrieving the COM class factory for component with CLSID {1A68DF36-3775-4B07-1771C9773EEF} failed due to the following error: 80040154"
The following versions of QAS provide the Microsoft C++ 2010 Redistributable (10.0.40219)
4.0.3.41
4.0.3.49
However the Control Center is expecting to find the Microsoft C++ 2008 Redistributable (9.0.30729.17)
RESOLUTION 1:
Install a more recent version of QAS 4.0.3 from the following link:
https://support.quest.com/Search/SolutionDetail.aspx?id=SOL82767
RESOLUTION 2:
Install the correct Microsoft C++ Version.
Check the version of the Microsoft C++ Redistributable on the QAS product download as follows:
1. cd <path-to-product-download>\windows\redistributables\
2. Right click on vcredist_x86.exe
3. Select Properties
4. The version is shown under the Description field.
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