How to add a user as a collaborator to an organization and promote to organization administrator. (4256329)

The way to add users to a Starling Organization and promote them to organizational admins is for an existing administrator would need to invite the new user by email as a collaborator then once they have accepted and are a collaborator, you can promote them in the 'Manage Organization Admins' under settings in Starling.

To send an invite to a new Collaborator user:

The currently registered admin would need to login to the Starling Portal and select the subscription, for example: Safeguard on Demand -> Click on collaborators tab -> invite collaborator

To send an invite to a new Administrator user:

The currently registered admin would need to login to the Starling Portal and select the 3 dots on the top right corner of the subscribed product tile -> Invite Administrator > Fill in the name and email address of the new user -> Invite

To promote the user to be an organization admin:

From the portal select the gear icon -> Organization Admins -> Promote to Organization Admin