This issue can be caused when the hostname cannot be resolved. To test if this is the issue add the IP, fqdn and server name to the /etc/hosts file.
For example were test-sudo-server is the name of the server the software is being installed on.
127.0.0.1 localhost localhost.localdomain localhost4 localhost4.localdomain4
::1 localhost localhost.localdomain localhost6 localhost6.localdomain6
10.256.14.99 test-sudo-server.idm.lab test-sudo-server
If this does not resolve the issue then debug can be enable and reviewed for the relevant errors.
This command is running at the time of the above noted failure:
/opt/quest/sbin/pmsrvcheck --primary --no-license-check
To debug this failure run:
/opt/quest/sbin/pmsrvcheck -z on
Then the command:
/opt/quest/sbin/pmsrvcheck --primary --no-license-check
The log output file will be in /tmp pmsrvcheck.trc
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