Return
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Title
Offline IO logs from client appearing in offline directory on Policy server -
Description
Offline IO logs from client appearing in offline directory on Policy server
IO logs from client systems are appearing in the following directory on the Policy server:
/var/opt/quest/qpm4u/offline/iologs/
These should be transferred to the quarantine folder on the Policy server before then being processed into the correct directories:
/var/opt/quest/qpm4u/quarantine/
Therefore Pmlogxfer is sometimes not changing the client IO log path/name correctly. -
Cause
Product Defect:
304014 - pmlogxfer of offline logs sometimes does not change the iolog path/name -
Resolution
STATUS:
The issue is present in SFS releases up to 7.2.3. The fix will be present in the next release of Safeguard For Sudo.
The latest version of Safeguard for Sudo can be downloaded here .WORKAROUND:
Manually move the client IO logs to the correct directory.
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Change Request
304014 -
Additional Information
Ensure that both the client and Policy servers are using version higher than 7.2.3