How to add a user as a collaborator to an organization and promote to organization administrator. (4256329)

The way to add users to a Starling Organization and promote them to organizational admins is for an existing administrator to invite the user by email as a collaborator then once they have accepted and are a collaborator  promote them in the 'Manage Organization Admins' under settings in Starling.

To invite: From the Starling Portal select the subscription, for example: Two-Factor subscription -> collaborators -> invite collaborator

To promote: From the portal select the gear icon -> Organization Admins -> Promote to Organization Admin