Return
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Title
Cannot connect to Workday HR -
Description
On testing the Workday HR connection a Post 401 Unauthorized error is received.
Which web services should be allowed permission? -
Resolution
Different API calls made to Workday HR from the Starling connect connector to 'Get' the details for various endpoints:
- Locations: Get_Locations
- CustomOrgs: Get_Organizations
- JobClassifications: Get_Job_Classification_Groups
- Employees: Get_Workers
If attempting to Post to one of the endpoints above via Postman the following error maybe observed:
Processing error occurred. The task submitted is not authorized.
Please find attached an example XML to be used to post to the Get_Organizations endpoint via Postman. Just replace the "Get_Organizations" endpoint in the XML to one of the other endpoints above to test each one separately. Please replace "tenant username" and "tenant user password" with the applicable credentials. The URL to use for the Post will be similar to the one below:
https://wd3-impl-services1.workday.com/ccx/service/<tenantname>/Human_Resources/v34.0
Replace <tenant name> with the proper Workday tenant name. -
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