Is it possible to update the work and mobile phone number for a ServiceNow user via Starling Connect connector? (4376244)

Chat now with support

Return

Feedback Submitted

Did this article solve an issue for you?

Select Rating

Title

Is it possible to update the work and mobile phone number for a ServiceNow user via Starling Connect connector?
Description

Is it possible to update the work and mobile phone number for a ServiceNow user via Starling Connect connector?
Resolution

No, currently it is only possible to update the work phone number for a ServiceNow user. When attempting to update both mobile and work, only the work number is pushed to ServiceNow.

WORKAROUND:

None

STATUS:

Waiting for a fix in a future release of Starling Connect.
Change Request

459544

Feedback Submitted

Did this article solve an issue for you?

Select Rating

Title