Return
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Title
Is it possible to update the work and mobile phone number for a ServiceNow user via Starling Connect connector? -
Description
Is it possible to update the work and mobile phone number for a ServiceNow user via Starling Connect connector? -
Resolution
No, currently it is only possible to update the work phone number for a ServiceNow user. When attempting to update both mobile and work, only the work number is pushed to ServiceNow.
WORKAROUND:
None
STATUS:
Waiting for a fix in a future release of Starling Connect. -
Change Request
459544