Please start by accessing the SSB (Syslog-ng Store Box) via SSH using a terminal such as Putty.
NOTE - If SSH is disabled, please see the section "Enabling SSH access to the SSB host" in the Administration Guide for the latest SSB release.
After logging in the following screen should be present:
Please select "Change passwords"
Please choose either:
1 Change admin password
2 Change root password
Please set the password accordingly.
Please log out and log into the WebUI of the SSB using the new password.
If any issues are encountered please reach out to One Identity support for further assistance.