How to upgrade the Syslog-ng Store Box (SSB) to a major version
This knowledge article contains information about how to upgrade the Syslog-ng Store Box (SSB) to a major version.
For every major version of SSB a new license file is needed. It can be downloaded from the support portal. However if the license is not there you can request a new version license from our licensing team by filling out this form: Licensing Assistance
Make a decision; which branch to upgrade, LTS or Feature? Always upgrade to the latest version of the selected branch.
Consider the upgrade path. (SSB 5 to 6 upgrade examples)
Upgrading to a major version is supported from the latest version of LTS (5.0.4) or Feature branch (5.3.0) of the previous release. Install the latest version of the same branch. (5.0.2 -- > 5.0.3 or 5.1.0 --> 5.4.0)
Direct upgrade to major Feature release is not supported. First upgrade to LTS, then to Feature release. (5.3.0 or 5.0.4 --> 6.0 --> 6.3.0)