How to reset the admin password (4233728)

Step 1

Please start by accessing the SSB (Syslog-ng Store Box) via SSH using a terminal such as Putty.

NOTE - If SSH is disabled, please see the section "Enabling SSH access to the SSB host" in the Administration Guide for the latest SSB release.

Step 2

After logging in the following screen should be present:

Please select "Change passwords"

Step 3

Please choose either:

1    Change admin password

2    Change root password

Step 4

Please set the password accordingly.

Step 5

Please log out and log into the WebUI of the SSB using the new password.

If any issues are encountered please reach out to One Identity support for further assistance.