Return
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Title
Syslog-ng Store Box (SSB) version 7 requires a new license. -
Description
Post-upgrade reboot there will be a message "No license is available" in the SSB GUI. -
Cause
SSB Version 7 has a new license format and therefore a new license is required. -
Resolution
Please ensure that you have the new license prior to upgrading.
Request your new 7.0 license here :
https://support.oneidentity.com/contact-us/licensing
From the dropdown menus select the following:
How can we help you? "Request a license key for a new version or upgrade"
Product "syslog-ng Store Box"
Post-upgrade reboot there will be a message "No license is available" in the SSB GUI.
Install your new license from the SSB GUI here: Basic Settings -> System -> License -> Upload new license file.
Please review the documentation prior to upgrading.
The documentation of the Syslog-ng Store Box is available here :
https://support.oneidentity.com/syslog-ng-store-box/7.0.0/technical-documents
Firmware and other files for Syslog-ng Store Box are available here :
https://support.oneidentity.com/syslog-ng-store-box/7.0.0/download-new-releases