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Defender 5.8 - Administrator Guide

Getting started Managing Defender objects in Active Directory Configuring security tokens Securing VPN access Securing Web sites Securing Windows-based computers Securing PAM-enabled services Defender Management Portal (Web interface) Delegating Defender roles, tasks, and functions Automating administrative tasks Administrative templates Integration with Active Roles Integration with Cloud Access Manager Appendices
Appendix A: Enabling diagnostic logging Appendix B: Troubleshooting common authentication issues Appendix C: Troubleshooting DIGIPASS token issues Appendix D: Defender classes and attributes in Active Directory Appendix E: Defender Event Log messages Appendix F: Defender Client SDK Appendix G: Defender Web Service API

VPN Integrator

Add the following lines to the pgwc.ini text file held in the VPN Integrator installation directory, replacing <logpath> with the path to the folder that will hold the VPN Integrator log files:

Web Service API

Make the following changes to the DefenderAdminService.exe.config text file held in the Web Service API installation directory:
You can find the log file DefenderWebServiceApi.txt in the Logs folder in the Web Service API installation directory. Normally, the path to the log file is %ProgramFiles%\Dell\Defender\Web Service API\Logs\DefenderWebServiceApi.txt.

Appendix B: Troubleshooting common authentication issues

Step 1: Gather required information

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