Chat now with support
Chat with Support

Defender 6.4.1 - Token User Guide

Using software tokens
Soft Token for Android Soft Token for iOS Soft Token for Java Soft Token for Windows Authy E-mail token Google Authenticator GrIDsure token SMS token VIP credential Software token Enabling the use of Microsoft Authenticator Enabling the use of OneLogin Authenticator
Using hardware tokens

Importing an Activation Code

To import an activation code

  1. On your iOS device, open the Defender Soft Token app.
  2. On the app screen, tap Enter Activation Code, or Scan QR code.
  3. If you tap, Enter Activation Code, you must enter your activation code.
  4. If you tap, Scan QR Code, you must scan the QR code provided in the activation e-mail to import the activation code.
  5. Wait for the activation to complete.

Creating a token

To create a token

  1. On your iOS device, open the Defender Soft Token app.
  2. In the upper right corner of the app, tap the menu icon, and then tap New Token.

  3. Follow the on-screen instructions to name and activate the token.

Authenticating with a token

To authenticate with a token

  • On your iOS device, open the Defender Soft Token app.

The numeric value that appears in the token response is your one-time password (OTP). You must enter the OTP when you want to access a resource that is protected by Defender.

You can tap the refresh button to display the next response.

To authenticate with push notification

  • From Defender 6.2 onwards, the pushnotification is implicitly triggered when user initiates the login authentication process to Defender. The existing functionality with type in keyword PUSH works if the first login attempts fails to authenticate or times out.

  • If the first request times out, you can type the "push" (case insensitive, without quotes) keyword in the token field and click Submit.

  • The system will send a prompt to the device with a tap option to Approve or Deny the request.

NOTE:

  • Push Notifications can be triggered as an authentication request only for the newly programmed iOS/Android tokens using Defender 6.1.0 and above.

Renaming a token

To rename a token

  1. On your iOS device, open the Defender Soft Token app.
  2. Tap and hold the token you want to rename.
  3. Tap Rename.
  4. Enter the new name for your token, and then tap OK.
Related Documents

The document was helpful.

Select Rating

I easily found the information I needed.

Select Rating