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Safeguard for Privileged Sessions On Demand Hosted - Administration Guide

Preface Introduction The concepts of One Identity Safeguard for Privileged Sessions (SPS)
The philosophy of One Identity Safeguard for Privileged Sessions (SPS) Policies Credential Stores Plugin framework Indexing Supported protocols and client applications Modes of operation Connecting to a server through One Identity Safeguard for Privileged Sessions (SPS) Archive and backup concepts Maximizing the scope of auditing IPv6 in One Identity Safeguard for Privileged Sessions (SPS) SSH host keys Authenticating clients using public-key authentication in SSH The gateway authentication process Four-eyes authorization Network interfaces High Availability support in One Identity Safeguard for Privileged Sessions (SPS) Versions and releases of One Identity Safeguard for Privileged Sessions (SPS) Accessing and configuring One Identity Safeguard for Privileged Sessions (SPS)
Cloud deployment considerations The Welcome Wizard and the first login Basic settings
Supported web browsers and operating systems The structure of the web interface Network settings Configuring date and time System logging, SNMP and e-mail alerts Configuring system monitoring on SPS Data and configuration backups Archiving and cleanup Using plugins Forwarding data to third-party systems Starling integration
User management and access control Managing One Identity Safeguard for Privileged Sessions (SPS)
Controlling One Identity Safeguard for Privileged Sessions (SPS): reboot, shutdown Managing One Identity Safeguard for Privileged Sessions (SPS) clusters Managing a High Availability One Identity Safeguard for Privileged Sessions (SPS) cluster Upgrading One Identity Safeguard for Privileged Sessions (SPS) Managing the One Identity Safeguard for Privileged Sessions (SPS) license Accessing the One Identity Safeguard for Privileged Sessions (SPS) console Sealed mode Out-of-band management of One Identity Safeguard for Privileged Sessions (SPS) Managing the certificates used on One Identity Safeguard for Privileged Sessions (SPS)
General connection settings HTTP-specific settings ICA-specific settings MSSQL-specific settings RDP-specific settings SSH-specific settings Using Sudo with SPS Telnet-specific settings VMware Horizon View connections VNC-specific settings Indexing audit trails Using the Search interface Advanced authentication and authorization techniques Reports The One Identity Safeguard for Privileged Sessions (SPS) REST API One Identity Safeguard for Privileged Sessions (SPS) scenarios Troubleshooting One Identity Safeguard for Privileged Sessions (SPS)
Network troubleshooting Gathering data about system problems Viewing logs on One Identity Safeguard for Privileged Sessions (SPS) Changing log verbosity level of One Identity Safeguard for Privileged Sessions (SPS) Collecting logs and system information for error reporting Collecting logs and system information of the boot process for error reporting Support hotfixes Status history and statistics Troubleshooting a One Identity Safeguard for Privileged Sessions (SPS) cluster Understanding One Identity Safeguard for Privileged Sessions (SPS) RAID status Restoring One Identity Safeguard for Privileged Sessions (SPS) configuration and data VNC is not working with TLS Configuring the IPMI from the BIOS after losing IPMI password Incomplete TSA response received Using UPN usernames in audited SSH connections
Using SPS with SPP Configuring external devices Using SCP with agent-forwarding Security checklist for configuring One Identity Safeguard for Privileged Sessions (SPS) Jumplists for in-product help Configuring SPS to use an LDAP backend Glossary

Changing the root password of One Identity Safeguard for Privileged Sessions (SPS)

The root password is required to access One Identity Safeguard for Privileged Sessions (SPS) locally, or remotely via an SSH connection. Note that the password of the root user can be changed from the console menu as well. For details, see Accessing the One Identity Safeguard for Privileged Sessions (SPS) console.

To change the root password of SPS

  1. Navigate to Basic Settings > Management > Change root password.

    Figure 139: Basic Settings > Management > Change root password — Changing the root password of SPS

  2. Enter the new password into the New root password and Confirm password fields.

    NOTE: One Identity Safeguard for Privileged Sessions (SPS) accepts passwords that are not longer than 150 characters and supports the following characters:

    • Letters A-Z, a-z

    • Numbers 0-9

    • The space character

    • Special characters: !"#$%&'()*+,-./:;<>=?@[]\^-`{}_|

  3. Click .

Firmware update using SSH

In some cases, uploading large files over HTTP is not possible. In such cases, you can update the firmware using SSH.

Caution:

The recommended way to update the firmware is using the One Identity Safeguard for Privileged Sessions (SPS) web interface (see Upgrading One Identity Safeguard for Privileged Sessions (SPS)). Update the SPS firmware using SSH is only if you cannot update the firmware using the web interface. Note that updating using SSH may be removed from later versions of SPS.

Prerequisites

To update the firmware using SSH

  1. Download the firmware file to your computer.

  2. Log in to SPS remotely using SSH, and select Shells > Core shell from the console menu.

  3. Copy the firmware to the SPS host, for example, into the /root/ directory.

    If you are copying the firmware to SPS using SCP and you issue the copy command on the client side and not within the core firmware, the root directory of the core firmware is: /mnt/firmware/root

  4. Install the firmware: /opt/scb/bin/firmwarectl install <path-to-firmware>

    This command installs the firmware into the first empty slot, and returns the value of the slot where the firmware has been installed.

  5. Check if you can upgrade to the new firmware, and resolve any errors before continuing: /opt/scb/bin/firmwarectl precheck <slot-number-of-the-firmware>

    In the returned values, "exitcode": 0 means that the precheck has finished without any errors. "exitcode": 1 means that errors have occurred, and the contents of "output": [] gives you a clue as to what is causing the problem.

  6. Activate the new firmware: /opt/scb/bin/firmwarectl activate <slot-number-of-the-firmware>

    Using the /opt/scb/bin/firmwarectl list command, you can check whether activation has been successful. In the returned values, look for your slot number and the value of "active":, it should say true. For example:

    ...
    "slot": 3,
    "precheck": true,
    "active": true,
    "boot_link": "mnt/boot-firmware/slot3",
    "core_link": "mnt/firmware/slot3",
    "branch": "5.6",
    "version": "5.6.0a",
    "current": false,
    ...		
  7. Reboot SPS: xcbclient self xcb_do_reboot

  8. If the upgrade is successful, delete any unused firmware: /opt/scb/bin/firmwarectl delete <slot-number-of-unused-firmware>

  9. Delete the firmware file you uploaded to SPS, it is not needed anymore: rm -fv /root/<firmware-file-you-uploaded>

Exporting and importing the configuration of One Identity Safeguard for Privileged Sessions (SPS) using the console

For manual archiving, or to migrate it to another One Identity Safeguard for Privileged Sessions (SPS) unit, you can export/import the configuration of SPSfrom the console using the /opt/scb/bin/configbundle.py script.

NOTE: You must run the /opt/scb/bin/configbundle.py script using the root user.

NOTE: The configuration of your SPS may contain sensitive information. Make sure you delete any configuration export files that are not needed anymore.

To export/import the configuration of SPS from the console

  1. Execute the following command to export the configuration of your SPS:

    /opt/scb/bin/configbundle.py create --bundle /<my destination folder>/bundle.tar.gz

    Where:

    • /opt/scb/bin/configbundle.py: The script you execute to export the configuration.

    • create: The option that lets you export a configuration.

    • --bundle: The option used to specify the bundle file.

    • /<my destination folder>/bundle.tar.gz: The path to the file where you wish to export the configuration.

      Replace <my destination folder> with the name of the folder where you wish to store the exported configuration.

  2. Execute the following command to import the configuration of your SPS:

    /opt/scb/bin/configbundle.py import --bundle /<my destination folder>/bundle.tar.gz

    Where:

    • /opt/scb/bin/configbundle.py: The script you execute to import the configuration.

    • import: The option that lets you import a configuration.

    • --bundle: The option used to specify the bundle file.

    • /<my destination folder>/bundle.tar.gz: The path to the file from which you wish to import the configuration.

      Replace <my destination folder> with the name of the folder where your configuration export file is stored.

Sealed mode

When sealed mode is enabled, the following settings are automatically applied:

  • One Identity Safeguard for Privileged Sessions (SPS) cannot be accessed remotely via SSH for maintenance.

  • The root password of SPS cannot be changed in sealed mode.

  • It is not possible to upload or delete plugins in sealed mode.

  • Sealed mode can be disabled only from the local console. For details, see Disabling sealed mode.

To enable sealed mode use one of the following methods:

  • Select the Sealed mode option during the Welcome Wizard.

  • Select Basic Settings > System > Sealed mode > Activate sealed mode on the SPS web interface.

  • Log in to SPS as root using SSH or the local console, and select Sealed mode > Enable from the console menu.

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