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Password Manager 5.11.1 - Administration Guide

About Password Manager Getting Started Password Manager Architecture
Password Manager Components and Third-Party Solutions Typical Deployment Scenarios Password Manager in Perimeter Network Management Policy Overview Password Policy Overview Secure Password Extension Overview reCAPTCHA Overview User Enrollment Process Overview Questions and Answers Policy Overview Password Change and Reset Process Overview Data Replication Phone-Based Authentication Service Overview
Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Self-Service Site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow overview Custom workflows Custom Activities Self-Service Workflows Helpdesk Workflows Notification Activities User Enforcement Rules
General Settings
General Settings Overview Search and Logon Options Import/Export Configuration Settings Outgoing Mail Servers Diagnostic Logging Scheduled Tasks Web Interface Customization Instance Reinitialization Realm Instances Domain Connections Extensibility Features RADIUS Two-Factor Authentication Password Manager components and third-party applications Unregistering users from Password Manager Bulk Force Password Reset Working with Redistributable Secret Management account Email Templates
Upgrading Password Manager Administrative Templates Secure Password Extension Password Policies Enable S2FA for Administrators & Enable S2FA for HelpDesk Users Reporting Password Manager Integration Appendixes Glossary

Unregistering users from Password Manager

Unregistering users from Password Manager

Using the unregister feature, users registered to the Password Manager can be removed. Note that the user is removed only from the Password Manager and not Active Directory.

To unregister a user from the Password Manager

  1. On the home page of the Administration site, click General Settings | Unregister Users.

  2. On the Unregister Users page:

    • If you want to unregister individual users, expand the Select Users tree, click Add, manually search for the individual user, select the required user from the results, and click Save.
    • If you want to select a user group, expand the Select Groups tree, click Add, manually search for the individual groups, select the required group from the results, and click Save.
    • If you want to select the entire organization unit (OU), expand the Select Organizational Units tree, click Add, manually search for the individual OU, select the required OU from the results, and click Add.

  3. Click Unregister User to unregister the users.

NOTE:

  • If you want to run the task at a specified time, select the Schedule at check box to specify the time to run the task and click Save.
  • If a task to unregister an user is scheduled at a later time and you want to unregister the user at the current instance, click Remove Setting to delete the scheduled task settings and click Save.

  • If you have the Domain management account configured with a user other than the Active Directory Administrator then, make sure that Write permissions are available to the storage attribute of the security questions (comment, by default) for all the users/ groups/OUs that are configured to be unregistered.

  • If the users/ groups/ OUs that need to be unregistered are a member of DomainAdmins/ Administrators group in the Active Directory then, the Write Permissions are already inherited.

Bulk Force Password Reset

Use the Bulk Force Password Reset feature to force selected users, groups and organizational units to change their passwords.

To enforce a password change for users

  1. On the home page of the Administration site, click General Settings > Bulk Force Password Reset.

  2. On the Bulk Force Password Reset page:

    • If you want to enforce password change for individual users, expand the Select Users tree, click Add, manually search for the individual user, select the required user from the results, and click Save.

    • If you want to enforce password change for a user group, expand the Select Groups tree, click Add, manually search for the individual groups, select the required group from the results, and click Save.

    • If you want to enforce password change for the entire organizational unit (OU), expand the Select Organizational Units tree, click Add, manually search for the individual OU, select the required OU from the results, and click Save.

  3. Click Reset Passwords.

NOTE: Consider the following when using the Bulk Force Password Reset feature:

  • Password reset is achieved by setting the Users must change password at next logon flag of the selected user(s) to true. This flag cannot be set to true, if the Password never expires flag is also true.

  • If you have the Domain management account configured with a user other than the Active Directory Administrator, make sure that write permissions are given to the pwdlastset attribute.

Working with Redistributable Secret Management account

Redistributable Secret Management Service (rSMS) can be used to manage user passwords across multiple connected systems. Using the rSMS service it is possible to quickly synchronize the passwords across connected systems. By default, the rSMS service is installed with the Password Manager software.

An rSMS account must be created and configured to interact with the rSMS service to execute password change functionality on connected systems. After creating the rSMS account and configuring the certificate binding settings (optional), you can configure the settings to reset the password in connected systems. For more information, see Reset password in connected systems through embedded connectors.

To create rSMS account and configure certificate binding settings

  1. On the home page of the Administration site, click General Settings.

  2. Click the rSMS Settings tab from the options.

    The Redistributable Secret Management Service page is displayed.

    NOTE: An rSMS account must be created before working with rSMS activity. An rSMS user is automatically created if the imported configuration file has the rSMS account details.

  1. In the Create Account section, click Create Account to create an rSMS account.

  2. In the Certificate binding section, select a custom certificate from the drop-down list, if available. By default, the built-in certificate is used. If the certificate binding settings are modified you must restart the One Identity rSMS Service.

    NOTE: If you import a configuration file, the rSMS certificate binding details are not imported. The default binding settings or the certificate binding settings of the system are used.

  3. Select the IP address from the rSMS IP address drop-down list.

    NOTE: For built-in certificates, the Port number field is automatically populated with the value 20001. For a custom certificates, custom port number can be provided.

  4. Click Save Settings to save the certificate binding settings.

    NOTE:

    • By default, all Password Manager logs are available in C:\Windows\TEMP folder. If the default Password Manager log path is changed during an update, rSMS automatically uses the updated log path instead of the default path used earlier.

    • Additional rSMS logs are available in the rSMS.Service-{Date}.log file. Enable Password Manager logging from the Administrator site under General Settings | Logging Settings.

Redistributable Secret Management Service supported platforms

Redistributable Secret Management Service (rSMS) supports the platforms that are mentioned here.

Table 12: rSMS supported platforms
Platform Description
WindowsServer A name for a group of server operating systems released by Microsoft.
SolarisSsh A Unix operating system, using an SSH connection.
PanosSsh An operating system developed by Acorn Computers, using an SSH connection.
Aixssh A series of proprietary Unix operating systems developed by IBM, using an SSH connection.
OdbcMysql An open-source relational database management system, using an ODBC Driver.
postgres An open-source relational database management system (RDBMS).
vsphere Server virtualization software
IloSsh HP Integrated Lights-Out (iLO) is a proprietary embedded server management technology, using an SSH connection
OdbcSqlServer A relational database management system, using an ODBC Driver.
ad Microsoft Windows Active Directory
SonicWall SonicWall Secure Mobile Access (SMA) is a unified secure access gateway.
Aws Amazon Web Services (AWS), an on-demand cloud computing platform.
Acf2Tn3270 IBM's Access Control Facility (z-Series), using a TN3270 connection.
F5BigIpSsh A load balancer and a full proxy, using an SSH connection
TopSecretTn3270 CA TopSecret is a streamlined and scalable mainframe security for IBM's zseries operating system, using a TN3270 connection.
OdbcSybase Used to manage and analyze information in relational databases, using an ODBC Driver.
PixSsh Cisco PIX (Private Internet eXchange) is an IP firewall, using an SSH connection.
FreeBsdSsh FreeBSD is a free and open-source Unix-like operating system, using an SSH connection.
DracSsh Dell Remote Access Controller (DRAC) is an out-of-band management platform, using a SSH connection.
Hpuxssh Hewlett Packard Unix Operating systems, using a SSH connection.
Acf2Ldap Access Control Facility, a discretionary access control software security system over LDAP authentications.
RacfLdap Resource Access Control Facility is an IBM security system that provides access control and auditing functionality for zSeries operating systems over LDAP authentications.
SapHana A relational database management system.
LinuxSsh Linux Operating system, using a SSH connection.
RacfTn3270 IBM's Resource Access Control Facility (z-Series), using a TN3270 connection.
SonicSsh SonicOS, an operating system for SonicWall network security appliances (firewalls), using a SSH connection.
TopSecretLdap CA TopSecret is a streamlined and scalable mainframe security for IBM's zseries operating system, using a SSH connection.
MongoDb MongoDb is a cross-platform document-oriented database program.
JunosSsh Junos OS is the FreeBSD-based operating system used in Juniper Networks hardware routers, using an SSH connection.
SapNetweaver SAP NetWeaver is an open application server platform.
OdbcOracle Oracle Database is a multi-model database management system, using an ODBC driver.
As400Tn3270 IBM's Application System/400, using a TN3270 driver.
FortinetSsh Fortinet firewall client, using an SSH connection.
Ldap A protocol used for accessing Active Directory object, user authentication, and authorization in windows server.
MacOsSsh Apple Mac Operating system, using a SSH connection.
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