SPP allows you to save a selected backup file in a location on your computer. SPP copies the selected backup file; it does not remove the backup from the list displayed on the Backup and Restore page. An Appliance Backup Downloaded event is generated and sent to the audit log when a backup is downloaded from the appliance. The event will note if the backup was downloaded as VM compatible. To remove a file from the list display, select the file and click Remove.

To download the backup file

  1. Go to Backup and Restore:
    • web client: Navigate to Backup and Retention > Backup and Restore.

  2. Select a backup file:

    • Download: Use this option to save the selected backup file in a location on your appliance.

    • Download VM Compatible: Use this option to download a VM compatible backup, which can then be uploaded and restored on a Safeguard virtual machine. In order to download a VM compatible backup it must have been created with password or GPG public key protection settings. This is only available on hardware appliances once Authorize VM Compatible Backups has been requested and approved.

      IMPORTANT: You cannot upload a backup to hardware that has been downloaded from hardware as VM compatible.

  3. The .sgb file is downloaded to the browser's Download folder as defined in the browser settings. The file has a name similar to the following which includes the date: 946d66a4fecb4359a8b01fab75519d80_Safeguard_Backup_20200617-165625.sgb

    NOTE: There is no difference in the downloaded backup filename for regular download versus VM Compatible download.