It is the responsibility of the Appliance Administrator to unjoin One Identity Safeguard for Privileged Passwords from Starling.

For additional information and documentation regarding the Starling Cloud platform and services, see the One Identity Documentation.

To unjoin SPP from Starling

  1. Go to Starling:
    • web client: Navigate to External Integration > Starling.
  2. Click Unjoin Starling.

    IMPORTANT: If there is an issue with the connection to Starling, a warning message will appear on the page and you will instead see a Force Unjoin button.

  3. SPP will no longer be joined to Starling, which means that Cloud Assistant, Starling identity providers, and integrated connectors are also disabled in SPP. A Starling Organization Admin account can rejoin SPP to Starling at any time.

    IMPORTANT: If you attempt to unjoin from Starling while there are still Safeguard users or groups that use the Starling provider for identity and authentication, you will get an error. You must manually delete any users or groups first before unjoining from Starling.