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Password Manager 5.11.3 - Administration Guide

About Password Manager Getting Started Password Manager Architecture
Password Manager Components and Third-Party Solutions Typical Deployment Scenarios Password Manager in Perimeter Network Management Policy Overview Password Policy Overview Secure Password Extension Overview reCAPTCHA Overview User Enrollment Process Overview Questions and Answers Policy Overview Password Change and Reset Process Overview Data Replication Phone-Based Authentication Service Overview
Management Policies
Checklist: Configuring Password Manager Understanding Management Policies Configuring Access to the Administration Site Configuring Access to the Self-Service Site Configuring Access to the Helpdesk Site Configuring Questions and Answers Policy Workflow overview Custom workflows Custom Activities Self-Service Workflows Helpdesk Workflows Notification Activities User Enforcement Rules
General Settings
General Settings Overview Search and Logon Options Import/Export Configuration Settings Outgoing Mail Servers Diagnostic Logging Scheduled Tasks Web Interface Customization Instance Reinitialization Realm Instances Domain Connections Extensibility Features RADIUS Two-Factor Authentication Password Manager components and third-party applications Unregistering users from Password Manager Bulk Force Password Reset Working with Redistributable Secret Management account Email Templates
Upgrading Password Manager Administrative Templates Secure Password Extension Password Policies Enable S2FA for Administrators & Enable S2FA for HelpDesk Users Reporting Password Manager Integration Appendixes Glossary

Forgot My Password

You can use this workflow to configure the Forgot My Password task for the Self-Service site. The Forgot My Password task allows users to reset passwords for their accounts in Active Directory and in connected data sources (if integration with One Identity Quick Connect Sync Engine is configured) by using the Self-Service site. For more information on using Quick Connect Sync Engine, see Reset Password in Active Directory and Connected Systems.

 IMPORTANT: To display password policies on the Self-Service site when users reset passwords, add the required domains on the Password Policies tab of the Administration site. For more information see Creating and Configuring a Password Policy.

Depending on the selected registration methods in Register activity settings in Register workflow, authentication modes (corporate authentication, security questions, and personal contact method) is displayed in Authentication Mode activity settings in Forgot My Password workflow.

For example: if administrator has configured only Q&A as registration method, only Random and Specific authentication modes display in Authentication Mode activity settings.

The default configuration of this workflow is the following:

  1. Authentication Methods.
  2. Lock Q&A profile.
  3. Reset password in Active Directory.
  4. Restart workflow if error occurs.
  5. Email user if workflow succeeds.
  6. Email user if workflow fails.

Manage My Passwords

You can use this workflow to configure the Manage My Passwords task for the Self-Service site. By using this task, users can manage passwords for their accounts in Active Directory and in connected data sources (if integration with One Identity Quick Connect Sync Engine is configured), by using the Self-Service site. For more information on using Quick Connect Sync Engine, see Change Password in Active Directory and Connected Systems.

 IMPORTANT: To display password policies on the Self-Service site when users change passwords, add the required domains on the Password Policies tab of the Administration site. For more information see Creating and Configuring a Password Policy.

The default configuration of this workflow is the following:

  1. Authenticate with password.
  2. Change password in Active Directory.
  3. Restart workflow if error occurs.
  4. Email user if workflow succeeds.
  5. Email user if workflow fails.

Unlock My Account

You can use this workflow to configure the Unlock My Account task for the Self-Service site. Users use this task to unlock their accounts if they are locked out.

Depending on the selected registration methods in Register activity settings in Register workflow, authentication modes (corporate authentication, security questions, personal contact method) is displayed in Authentication Mode activity settings in Unlock My Account workflow.

The default configuration of this workflow is the following:

  1. Authentication Methods.
  2. Lock Q&A profile.
  3. Unlock account.
  4. Restart workflow if error occurs.
  5. Email user if workflow succeeds.
  6. Email user if workflow fails.

 

My Notifications

You can use this workflow to configure the My Notifications task for the Self-Service site. Users perform this task to select what email notifications they want to receive when specified events occur.

The default configuration of this workflow is the following:

  1. Authenticate with password.
  2. Subscribe to notifications.
  3. Restart workflow if error occurs.
  4. Email user if workflow succeeds.
  5. Email user if workflow fails.
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