The following procedure describes how to restore the configuration and data of One Identity Safeguard for Privileged Sessions (SPS) from a complete backup to the same SPS appliance.

 Caution:

  • To minimize the amount of audit data that may be lost, perform the restore procedure as fast as possible.

  • Do the restore procedure on the same SPS version. Restoring from an older version to a newer version, or the other way round, is not supported. For help, contact our Support Team.

  • Ensure that you have enough free space to restore.

  • During the restore procedure, the REST-based search might not function properly, since the data to search in might still be incomplete.

To restore the configuration and data of SPS from a complete backup to the same SPS appliance

  1. Connect to your backup server and locate the directory where SPS saves the backups. The configuration backups are stored in the config subdirectory, in timestamped files. Find the latest configuration file, named sps-<timestamp>.config.

  2. Connect to SPS.

  3. The procedure differs depending on whether you have completed the Welcome Wizard or not.

    • If you have not yet completed the Welcome Wizard:

      1. On the Welcome Wizard, select the configuration file and import it.

        CAUTION: To minimize the amount of audit data that may be lost, proceed to the following step to stop the traffic on All services as fast as possible.

        For more information, see Configuring One Identity Safeguard for Privileged Sessions (SPS) with the Welcome Wizard.

      		2.

        CAUTION: To minimize the amount of audit data that may be lost, disable the audit traffic by selecting Stop for All services on Basic Settings > System > Traffic control.

    • If you have previously completed the Welcome Wizard:

      		1.

        CAUTION: To minimize the amount of audit data that may be lost, disable the audit traffic by selecting Stop for All services on Basic Settings > System > Traffic control.

      2. Navigate to Basic Settings > System > Import configuration > Browse, select the configuration file, and click Import.

  4. Navigate to Policies > Backup & Archive. Verify that the settings of the target servers and the backup protocols are correct.

  5. Navigate to Basic Settings > Management > System backup, click Restore now and wait for the process to finish.

    Depending on the amount of data stored in the backup, and the speed of the connection to the backup server, this may take a long time.

  6. Enable the audit traffic: navigate to Basic Settings > System > Traffic control and select Start for All services.

  7. Perform the following step for all the protocols (or at least for those ones used in your system): navigate to <Protocol-name> Control > Connections, and click Restore ALL.

    Depending on the amount of data stored in the backup, and the speed of the connection to the backup server, this may take a long time.